To check your version of Skype, click the three-button menu and then click Settings > Help & Feedback. Microsoft releases regular updates for Skype, so hardware problems can be easily fixed this way. With Skype properly configured, it’s a good idea to update the software. For example, you may need to allow Skype (or other apps) to access the camera. If your webcam has a hardware switch, turn it on.Īlso spend some time in the webcam software, checking the settings for restrictions or configuration for video chat. It can often be used to turn on and test your webcam. The first thing to try is to start any software that came with your webcam. If Skype is configured to use the correct webcam, you may have a problem with the webcam itself. It will usually show up as a USB device whether it is built into your computer or not. Make sure you have chosen the right camera here. You’ll find a drop-down selection menu next to the Camera heading. Usually, the problem is the wrong camera selection, although it could just as easily be the webcam settings. You can locate most Skype problems on this screen. With Skype open, click the three-dot icon to open the menu and select Settings (or press Ctrl + ).Ĭlick on the Audio & Video section and you’ll see which of your camera is selected. It’s a good idea to make sure Skype is set up correctly for video calls before starting the conference.
Let’s take a look at these tips in more detail and find out why your webcam is not working in Skype.
If there is a problem between Skype and your webcam, there will be no video stream. Want to make a video call or just join a meeting in a video conference so Skype doesn’t show your face? While this can be helpful if you’re shy, it may confuse others-it’s not even professional. Is your Skype video not working? Here are several tips for troubleshooting common problems with Skype’s video streams during calls.
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